Winnie Arwa
Head of Operations
Winnie is our head of operations, tasked with the responsibility of executing and reporting on effective processes and standards across all organisational functions: creating and implementing policies to help achieve strategic goals, and coordinating business operations to fulfil employee and client expectations. She also manages relationships with suppliers, clients and other stakeholders. Winnie also oversees compliance of all operations such as data management, business licenses, compliance and safety standards.
Winnie’s background is in communication and public relations, and she has extensive experience in inter-personal and organisational communication needs. In addition, she has over five years’ experience in team management, having worked in both management and in the development of staff, and ensuring that customer needs are met. She possesses exceptional planning and organisational skills which she has honed for over eight years working as an administrator.
She holds a diploma in Mass Communication with a major in Public Relations and Advertising from the Multimedia University College, and a Bachelor of Science in Communication and Public Relations from Moi University.
Winnie is passionate about reading to learn, unlearning and relearning and, gardening as ways of personal development.